Privacy Policy
Last updated: March 15, 2024
1. Introduction
HandtextAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-handwriting conversion service at handtextai.com (“the Service”).
By using our Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign up using Google authentication, we collect your name, email address, and profile picture.
- Payment Information: When you subscribe to premium features through Stripe, we collect payment information, including billing address and payment method details. Note that we do not store your actual credit card numbers or sensitive authentication data.
- User Content: The text content you submit for conversion to handwriting. This content is processed to generate handwritten output and is not stored permanently unless explicitly requested.
- Custom Fonts: Any custom handwriting fonts you upload to our service. These are stored securely and associated with your account.
2.2 Information Automatically Collected
- Usage Data: Information about how you interact with our service, including:
- Features and functions you use
- Time and duration of service usage
- Number of conversions performed
- Types of output generated
- Technical Data:
- IP address
- Browser type and version
- Device type and operating system
- Screen resolution and preferences
- Referral source
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our Cookies Policy section for more details.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision and Maintenance:
- Processing and delivering your handwriting conversions
- Managing your account and subscription
- Providing customer support
- Sending service notifications
- Payment Processing:
- Processing premium subscription payments
- Preventing fraudulent transactions
- Managing billing and accounting
- Service Improvement:
- Analyzing usage patterns to improve features
- Debugging and fixing technical issues
- Developing new features and services
- Communication:
- Sending important service updates
- Responding to your inquiries
- Providing technical support
- Security and Compliance:
- Protecting against fraudulent or unauthorized access
- Complying with legal obligations
- Enforcing our terms of service
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our service:
- Google: For authentication services and analytics
- Stripe: For payment processing
- Cloud Service Providers: For hosting and delivering the Service
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage of data at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure backup systems
- Employee training on data security
6. Data Retention
We retain your information for as long as:
- Your account remains active
- Needed to provide our services
- Required by law
- Necessary for legitimate business purposes
You can request deletion of your account and associated data at any time. Some information may be retained for legal or business purposes even after account deletion.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to certain types of processing
- Withdrawal of Consent: Withdraw previous consent
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Data processing agreements
- Adequacy decisions where applicable
- Other legal mechanisms ensuring appropriate data protection
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on our website
- Sending you an email notification
- Displaying a notice in our Service
12. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: Contact Form
12. Consent
By using our Service, you consent to our Privacy Policy and agree to its terms. This includes:
- Collection and use of information as described in this policy
- Processing of personal data for the stated purposes
- Use of cookies and similar tracking technologies
- International transfers of data where applicable
You can withdraw your consent at any time by discontinuing use of the Service and requesting deletion of your account. Note that this will not affect the lawfulness of processing based on consent before its withdrawal.
This privacy policy was last modified on March 15, 2024. If you have any questions about this Privacy Policy, please contact us.